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Retail Consulting is a hands-on, on site service designed to support small business owners and sole traders who don’t have the headcount to manage every moving part of their retail operations. It’s ideal for those wearing multiple hats and needing practical, experienced guidance to bring clarity, structure, and growth to their business.
Working directly within your store, Jennie provides tailored support across customer service, visual merchandising, and POS systems to enhance the in-store experience and drive sales. The service also extends to back-office operations, including CRM setup, customer retention strategies, and customer engagement initiatives that help build long-term loyalty and repeat business.
With over 25 years of retail experience in the UK, Jennie brings a depth of industry knowledge shaped by roles with well-known brands including WH Smith, Crabtree & Evelyn, H&M, Jane Norman, Rymans, as well as independent fashion boutiques in Kensington. This is complemented by over 15 years of hands-on market trader experience and more than 5 years supporting and exhibiting at trade expos. For businesses looking to elevate their presence at markets or industry events, Jennie also offers expert guidance on stand layout, product display, and promotional strategy—ensuring your brand presents professionally, attracts attention, and converts on the day.
Charged as a daily rate or ongoing service rates available.
Retail Consulting is a hands-on, on site service designed to support small business owners and sole traders who don’t have the headcount to manage every moving part of their retail operations. It’s ideal for those wearing multiple hats and needing practical, experienced guidance to bring clarity, structure, and growth to their business.
Working directly within your store, Jennie provides tailored support across customer service, visual merchandising, and POS systems to enhance the in-store experience and drive sales. The service also extends to back-office operations, including CRM setup, customer retention strategies, and customer engagement initiatives that help build long-term loyalty and repeat business.
With over 25 years of retail experience in the UK, Jennie brings a depth of industry knowledge shaped by roles with well-known brands including WH Smith, Crabtree & Evelyn, H&M, Jane Norman, Rymans, as well as independent fashion boutiques in Kensington. This is complemented by over 15 years of hands-on market trader experience and more than 5 years supporting and exhibiting at trade expos. For businesses looking to elevate their presence at markets or industry events, Jennie also offers expert guidance on stand layout, product display, and promotional strategy—ensuring your brand presents professionally, attracts attention, and converts on the day.
Charged as a daily rate or ongoing service rates available.